Privacy Policy

Privacy Policy

Last Updated: 30 November 2025

AstroAyushRudhra (“we”, “our”, “us”) values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.astroayushrudhra.com, contact us, or use our astrology consultation services.

1. Information We Collect

We may collect the following categories of information:

• Personal Details: Name, email address, phone number, date of birth, gender, and country of residence
• Communication Information: WhatsApp number and preferred contact method
• Consultation Details: Birth details, uploaded reports, questions, and form submissions during consultations
• Billing & Transaction Information: Processed securely through third-party payment gateways
• Technical Data: IP address, browser type, device information, location, cookies, and website usage analytics

2. How We Use Your Information

Your information may be used to:

• Provide astrology consultations and personalized guidance
• Process payments securely
• Schedule and confirm appointments
• Respond to queries and provide customer support
• Send consultation updates, reminders, or follow-ups
• Improve website functionality and user experience
• Maintain security, fraud prevention, and legal compliance

3. GDPR Compliance (For EU/EEA Users)

If you are a resident of the EU or EEA, the following applies:

Legal Basis for Processing

We process your information based on:

• Consent
• Performance of a Contract
• Legitimate Interest (Service Improvement)

Cross-Border Data Transfer

Your data may be stored and processed in India, where our operations are based. By using our services, you acknowledge and consent to this transfer.

Data Retention

Personal data may be retained for up to 24 months, unless required longer for legal, compliance, or accounting purposes. After this period, data may be securely deleted or anonymized.

Your GDPR Rights

EU/EEA users may request:

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to portability
• Right to withdraw consent
• Right to file a complaint with local Data Protection Authority

To exercise data rights, contact: info@astroayushrudhra.com

4. Data Protection & Security

All transactions are processed using encrypted and PCI-DSS compliant payment gateways. We do not store your card or banking details. Access to stored data is limited to authorized roles necessary for service delivery.

5. Cookies & Tracking

We may use cookies for:

• Improving website functionality
• Analytics and performance measurement
• User preference storage

You may disable cookies anytime from browser settings.

6. Jurisdictional Restrictions

Our services are not offered in jurisdictions where astrology, spiritual advisory, or similar interpretive services are legally restricted or prohibited. Users must ensure that accessing our services complies with the laws of their country or region.

7. Sharing of Information

We do not sell, trade, or commercially transfer personal information. Data may only be shared:

• With trusted third-party platforms (hosting, analytics, scheduling, and payment processors)
• To comply with applicable law, subpoenas, or government requests
• To prevent fraud, abuse, or threats to platform security

8. Data Retention

Personal data is retained only as long as required to provide services, meet legal obligations, or maintain internal records. After this time, information may be securely deleted, archived, or anonymized.

9. Your Rights

You may request:

• Access to your stored data
• Corrections or updates
• Deletion (where legally applicable)
• Communication opt-out

Requests may require identity verification for security reasons.

10. Contact for Privacy Concerns

📩 Email: info@astroayushrudhra.com
🌐 Website: www.astroayushrudhra.com

By using our website or services, you acknowledge that you have read and agreed to this Privacy Policy.